Hi,
We recently had to edit a page about our HelpDesk where we mentioned the name of "Company A" (our outsourced helpdesk company) several times in that page. The page was the most visited when users wanted to know something about our Helpdesk so it was the most relevant search result for the search query "Company A".
We are bringing our HelpDesk inhouse and have edited the page deleting the name "Company A" from several places on the page. The new page version was crawled but it still shows as top result for the search query "Company A" even thou that name is not written anywhere on the page, I assume it is because the click relevancy it gain in the past (correct me if I'm wrong).
We don't want the page appearing on the results for that query as it's not related to it anymore. How can we "reset" the relevancy of that page? Is it even possible? We've tried to delete the search result URL from search but as soon as it is recrawled it reappears as top result for that query.
We use FAST Search for Sharepoint 2010.
Thanks
This post reflects my opinion on this specific thread. It does not necessarily represent my employer's opinion.
SharePoint Consultant
MCSA Windows Server 2008
MCTS SharePoint 2010, Configuring